A telecom organization typically establishes its infrastructure and provides services which run on the infrastructure. However the service is always subject to availability. The services will have a cost and their prices contribute to revenues. Your product team will define the network infrastructure and its availability which is called Service Availability. This availability is typically defined in the Service Availability Matrix which will be uploaded frequently to the portal. The prices and costs definition will be typically done by the Pricing Team.
The Service Availability Matrix application provides an interface to manage the service availability information and provide services which can be integrated with the existing systems built around the system architecture.
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